Privacy Policy

Toranzo Technologies LLC ("we," "us," or "our") operates various software applications and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.

1. Information We Collect

1.1 Personal Information You Provide

Depending on the specific Service you use, we may collect:

• Account credentials (username, email address and password)
• User-generated content (text, data, and other information you create or upload)
• User preferences and settings
• Communications you send to us

1.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information about your device, including:

• Device type and model
• Operating system and version
• Unique device identifiers
• Usage data and performance metrics
• Crash reports and diagnostic information
• Date and time of service usage

1.3 Information We Do NOT Collect

• We do not collect precise geolocation data (unless explicitly required for a specific Service feature)
• We do not access your contacts, photos, or camera (unless explicitly requested for specific Service functionality)
• We do not collect biometric data
• We do not track you across other apps or websites owned by other companies

2. How We Use Your Information

We use the information we collect to:

2.1 Core Service Functionality

• Provide, operate, and maintain our Services
• Store and display your user-generated content
• Process and complete transactions
• Deliver the features and functionality you request

2.2 Account Management

• Create and manage your user account
• Authenticate your identity and secure your account
• Enable data synchronization across your devices
• Communicate with you about your account

2.3 Service Improvement

• Analyze usage patterns to improve features and user experience
• Debug technical issues and improve stability
• Develop new products and services
• Respond to user support requests

2.4 Legal Compliance

• Comply with applicable laws and regulations
• Enforce our Terms of Service
• Protect against fraudulent or illegal activity
• Protect the rights and safety of our users

3. Data Storage and Security

3.1 Data Storage

• Your data is stored securely using industry-standard encryption methods
• Account passwords are hashed and never stored in plain text
• Data may be stored locally on your device and/or on secure cloud servers

3.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security assessments
• Limited access to personal information by authorized personnel only

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services, such as:

• Cloud hosting services
• Analytics providers
• Customer support tools
• Payment processors

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality and security of your data.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Protection of our legal rights
• Investigation of fraud or security issues
• Protection of user safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

• We retain your personal information for as long as your account is active or as needed to provide you with our Services
• If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance
• You may request deletion of your data at any time by contacting us

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• You can access and review your personal information within our Services
• You can request a copy of your data in a portable format

6.2 Correction and Update

• You can update or correct your information through the Service settings
• Contact us if you need assistance updating your information

6.3 Deletion

• You can delete your account and associated data at any time
• Contact us at the email below to request account deletion

6.4 Opt-Out

• You can opt out of non-essential data collection through your device settings
• You can disable analytics by contacting us

6.5 For Users in Specific Regions

European Economic Area (EEA) Users:
Under the General Data Protection Regulation (GDPR), you have additional rights including:

• Right to object to data processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority
• Right to data portability

California Residents:
Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information is collected
• Know whether your personal information is sold or disclosed
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Equal service and price, even if you exercise your privacy rights

7. Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, state, or jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to our facilities and the third parties with whom we share it as described in this Privacy Policy.

9. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.

Some of our Services may utilize system-provided functionality (such as text-to-speech, location services, camera, or other device features). This functionality is provided by your device's operating system and is subject to your device manufacturer's privacy policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on our website and/or within our Services
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above.

For additional assistance, please visit our Support page.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of becoming aware of the breach
• Provide details about the nature of the breach
• Describe the measures being taken to address the breach
• Offer guidance on steps you can take to protect yourself

13. Consent

By using our Services, you hereby consent to our Privacy Policy and agree to its terms.